If you are contacting us about an order please include your order number.
When contact us about an order, keep in mind ALL of our items are made to order and all of our times are in BUSINESS days not calendar days. Do not forget that production time is separate from shipping time.
When we are vending at a convention all production times are extended by 1 to 3 business days! See our calendar to see where we are vending when :)
All inquiries are answered in the order they are received. Depending on the time of year we will be getting back to you within 1 to 3 business days.
If you would like to place a custom order please see our Custom Orders page :)